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Often after a serious work- related injury, an injured worker needs to look for a new career because he/she is no longer able to do the type of work they had done in the past. Under Maryland Workers Compensation law, the employee is likely to be entitled to vocational rehabilitation which ultimately will involve looking for a new job. Employees looking for new work can encounter potential employers that are reluctant to hire employees with prior medical problems or work- related injuries even if these medical issues are not likely to affect the employee’s ability to perform the new job.
The Americans with Disabilities Act (ADA) protects qualified individuals with disabilities from employment discrimination. If you have a disability, you must meet the following two criteria to be protected from employment discrimination by the ADA:
The ADA applies to private employers with 15 or more employees and all state and local government agencies regardless of the number of employees. (Sections 501 and 505 of the Rehabilitation Act of 1973 prohibit discrimination against qualified individuals with disabilities who work in the federal government).
The theory behind the Americans With Disabilities Act (ADA) is if the employer is required to defer medical questions until after the job was offered, this would give employees with disabilities a greater likelihood of being hired. Once the employer conditionally offers the employee a job based upon the employee’s other qualifications, then the employer would be given an opportunity to explore some of the health issues before actually hiring the employee.
Despite the Americans With Disabilities Act employees injured on the job are often asked questions that are against the law. When working with a vocational counselor, the employee should practice how to answer the employer when the potential employer asks an illegal question. When an injured worker is looking for work on their own without a vocational counselor it is still important to know what is legal to ask and was is not legal and how to redirect the conversation without sabotaging the interview.
How to Respond When You Are Asked an Illegal Question?
If you are asked an illegal interview question or the questions begin to follow an illegal trend, you always have the option to end the interview or refuse to answer the question. It may be uncomfortable to do, but you need to be comfortable working at the company. If the questions you are being asked during the interview are indicative of the company’s policies, you may be better off finding out now. Sometimes an interviewer will ask inappropriate questions accidentally, and in that case, you may choose to answer them politely, avoiding the substance of the question but addressing the intent.
The Rochester Institute of Technology Office of Career Services and Cooperative Education has published on their website suggestions on how to deal with illegal questions asked at job interviews. https://www.rit.edu/emcs/oce/alumni/job-seekers-disabilities Below are some of their suggestions.
Federal law requires an employer to provide reasonable accommodations to an employee or job applicant with a disability, unless doing so would cause significant difficulty or expense for the employer. If you require accommodations from an employer during any phase of the employment process (from applying, to interviewing, to working in the job itself), it’s your responsibility to inform the employer that accommodations are needed (see Disclosing a Disability section for further information).
Prior to making a request for accommodations, it’s a good idea for you to think about the tasks for which you will need accommodations and learn about the accommodations you need – sharing this knowledge with your employer will demonstrate you have a solid understanding of your own needs and have already thought about possible solutions the company can implement to meet your needs. When requesting accommodations, you should be familiar with:
Disclosing a Disability
Disclosure means sharing information about your disability for the purpose of receiving accommodations. If you have a disability, it’s your personal choice whether or not you share information regarding your disability with an employer. Disclosure is not required, and if you can navigate the hiring process and perform the essential functions of the job without accommodations, it’s typically not necessary. However, in order to receive accommodations or receive other protection under the Americans with Disabilities Act (ADA), you do need to disclose.
Disclosure Preparation
Prior to disclosing your disability, you’ll want to prepare yourself for the discussion by taking the following steps:
Disclosure Pros, Cons, and Timing
If you choose to disclose your disability, only you can decide when the right time is to share this information with an employer; however, it’s best to disclose prior to problems occurring on the job. Overall, the timing of your disclosure really depends on whether you will need an accommodation during any phase of the employment process.
Below are some pros and cons related to disclosure timing for you to consider when making this decision.
Time of Disclosure | Pros | Cons | Notes |
On resume, cover letter, and/or employment application | Peace of mind for you – you’ve been up front with the employer. | Draws attention to your disability rather than your skills. May disqualify you from the job before you have an opportunity to present your skills/abilities. | Generally, disclosure on your resume, cover letter, or employment application isn’t recommended. However, some companies have employment programs specifically for applicants with disabilities; you will likely need to disclose your disability during the application process to be considered for these programs. |
When employer contacts you for an interview | Peace of mind for you – you’ve been up front with the employer. For visible disabilities, reduces potential “shock factor” when you arrive for the interview. | May distract the interviewer from your skills and ability to do the job, so you may not be seriously considered for the position. | Disclosure at this stage may be necessary if accommodations are needed during the interview process. For example, if you use a wheelchair, you will want to make sure the interview site is accessible. Also, if you need to utilize a sign language interpreter, you’ll need to plan for this ahead of time with the employer. * |
During the interview | Peace of mind for you – you’ve been up front with the employer. May enable you to present your disability in a positive and personal manner. | May distract the interviewer from your skills and ability to do the job, so you may not be seriously considered for the position. Could make the interview more nerve-wracking for you. | |
After the interview, before the offer | Peace of mind for you – you’ve been up front with the employer. You and the employer were able to focus on your skills and abilities during the interview. | Employer may feel you should have been up front about your disability earlier in the hiring process – you can address this concern by indicating you needed to learn more about the essential functions of the job prior to disclosing. You may not be seriously considered for the position. | |
After the offer, before you accept | If offer is rescinded, you may have legal recourse. | Employer may feel you should have been up front about your disability earlier in the hiring process – you can address this concern by indicating you needed to learn more about the essential functions of the job prior to disclosing. | This is often the best time to disclose. |
After your start the job | Gives you an opportunity to prove you’re capable of doing the job. If disclosure impacts your employment status, you may have legal recourse. | Disclosure often becomes more difficult the longer you wait. Your job performance may suffer without appropriate accommodations. Employer may accuse you of falsifying your qualifications. You may not have legal recourse against unfavorable changes in your employment status. | Changes in your job responsibilities after you start a position may result in you needing to request accommodations. |
After a problem on the job | You’ve had a chance to prove your capabilities related to the job. | Relationship with employer and co-workers could be damaged. Employer may accuse you of falsifying your qualifications. You may not have legal recourse against unfavorable changes in your employment status. | It is highly recommended that you disclose prior to problems occurring on the job. |
Never | Your disability doesn’t become a factor in hiring decisions. Employer doesn’t need to know about your disability as long as it doesn’t impact your ability to do the job. | If disability is discovered, employer may accuse you of falsifying your qualifications. You may not have legal recourse against unfavorable changes in your employment status. |
Who to Tell
In the workplace, you should only disclose your disability to those who need to be involved in the accommodation process. This may include:
Employee Assistance Program counselor – If you’re already working, have started experiencing problems, and need assistance determining how and to whom to disclose
To help you plan out exactly what you want to say and feel more comfortable with the disclosure process, prepare and rehearse your disclosure script in advance.
Your disclosure script should include:
Here’s a sample disclosure script for additional ideas
“I have (provide the preferred term for your disability). I have (list your key skills/abilities) and can perform the essential functions of this job, but sometimes (indicate your functional limitations) might interfere with my ability to (describe the duties you may have difficulty performing). It’s helpful if I have (describe the specific accommodations you need). “
During the Interview
The ADA restricts the types of questions an employer can ask during an interview; overall, employers are prohibited from asking questions that will likely expose an applicant’s disability prior to making an employment offer.
Examples of Appropriate Interview Questions | Examples of Improper Interview Questions |
Can you perform the essential duties of the job? (Interviewer should provide a description of the job duties before asking this question) | Are you disabled? / Do you have a medical condition? / Have you ever been on disability leave? |
Can you describe or demonstrate how you will perform the essential duties of the job? | How severe is your disability? / What is your prognosis? |
After you have disclosed you have a disability, it is appropriate for the interviewer to ask: |
• Do you need a reasonable accommodation?
Chart adapted from Legal Q&A: Handling Improper Interview Questions by Nancy Conrad and Tanya Salgado, December 2007 NACE Journal
If you encounter an improper interview question such as those listed above, try not to take it personally – the interviewer most likely does not realize that the question he or she is asking is inappropriate. So, how should you respond? When responding to an inappropriate interview question, you typically want to avoid answering the question directly, as you may provide information that could negatively impact your chances of getting hired. Likewise, you usually don’t want to outright refuse to answer the question, as this could result in making both you and the interviewer feel uncomfortable for the remainder of the interview.
The best course of action in this situation is to do the following:
It’s important to note too that an employer can’t ask you to take a medical exam prior to offering you a job. However, after you have been offered a job, the employer can make your offer contingent on you completing a medical exam, but only if all applicants offered the same type of job have to take the exam. The employer can’t refuse to hire you due to disability-related information discovered during the exam if you can perform the essential functions of the job with or without an accommodation.
The Equal Employment Opportunity Commission has issued regulations that address what medical type questions can be asked by employers during the interview process and what can be explored by the employer after a conditional offer of employment is made.
EEOC NOTICE Number 915.002 Date 10/10/95
Under the law, an employer may not ask disability-related questions and may not conduct medical examinations until after it makes a conditional job offer to the applicant. This helps ensure that an applicant’s possible hidden disability (including a prior history of a disability) is not considered before the employer evaluates an applicant’s non-medical qualifications. An employer may not ask disability-related questions or require a medical examination pre-offer even if it intends to look at the answers or results only at the post-offer stage.
Although employers may not ask disability-related questions or require medical examinations at the pre-offer stage, they may do a wide variety of things to evaluate whether an applicant is qualified for the job, including the following:
* Employers may ask about an applicant’s ability to perform specific job functions. For example, an employer may state the physical requirements of a job (such as the ability to lift a certain amount of weight, or the ability to climb ladders), and ask if an applicant can satisfy these requirements.
* Employers may ask about an applicant’s non-medical
qualifications and skills, such as the applicant’s education, work
history, and required certifications and licenses.
* Employers may ask applicants to describe or demonstrate how they
would perform job tasks.
Once a conditional job offer is made, the employer may ask disability-related questions and require medical examinations as long as this is done for all entering employees in that job category. If the employer rejects the applicant after a disability-related question or medical examination, investigators will closely scrutinize whether the rejection was based on the results of that question or examination.
If the question or examination screens out an individual because of a disability, the employer must demonstrate that the reason for the rejection is “job-related and consistent with business necessity.” In addition, if the individual is screened out for safety reasons, the employer must demonstrate that the individual poses a “direct threat.” This means that the individual poses a significant risk of substantial harm to him/herself or others, and that the risk cannot be reduced below the direct threat level through reasonable accommodation.
Medical information must be kept confidential. The ADA contains narrow exceptions for disclosing specific, limited information to supervisors and managers, first aid and safety personnel, and government officials investigating compliance with the ADA. Employers may also disclose medical information to state workers’
compensation offices, state second injury funds, or workers’ compensation insurance carriers in accordance with state workers’ compensation laws and may use the medical information for insurance purposes.
The Pre-Offer Stage
the job functions.
reasonable accommodation because of an obvious disability;
needs reasonable accommodation to perform the job.
Example: An applicant with a severe visual impairment applies for
a job involving computer work. The employer may ask whether he
will need reasonable accommodation to perform the functions of the
job. If the applicant answers “no,” the employer may not ask
additional questions about reasonable accommodation (although, of
course, the employer could ask the applicant to describe or
attendance requirements? Yes. An employer may state its attendance requirements and ask whether an applicant can meet them. An employer also may ask about an applicant’s prior attendance record (for example, how many days the applicant was absent from his/her last job). However, at the pre-offer stage, an employer may not ask how many
days an applicant was sick, because these questions relate directly to the severity of an individual’s impairments.
records? Yes. Questions about an applicant’s arrest or conviction records
are not likely to elicit information about disability
history? No. An employer may not ask applicants about job-related injuries
or workers’ compensation history.
of drugs? Yes. An employer may ask applicants about current illegal use of
drugs because an individual who currently illegally uses drugs
is not protected under the ADA
use? Yes, but cannot ask them if they are addicted to drug. These questions are therefore
impermissible at the pre-offer stage.
provides information about workers’ compensation claims, a state agency, or an applicant’s friends, family, or former employers) any questions that it could not directly ask the applicant.
At the pre-offer stage, an employer cannot require examinations that seek information about physical or mental impairments or health.
of controlled substances? Yes. The ADA specifically states that, for purposes of the ADA tests to determine the current illegal use of controlled substances are not considered medical examinations.
The Post-Offer Stage
be given relevant information on request;
offices, state second injury funds or workers’ compensation insurance carriers in accordance with state workers’ compensation laws; and
Other interview questions that are illegal to ask under other federal and state laws not based upon the ADA.
Interview Questions That Are Illegal
Employers should not ask about any of the following unless it specifically relates to the job requirements and employer can demonstrate that they are bona fide occupational qualifications (BFOQs) that are reasonably necessary to the normal operation of business because to not hire a candidate because of any one of them is discriminatory: Faced with questions such as these, you can refuse to answer, stating simply, “This question does not affect my ability to perform the job.”
Filing a Claim
If you believe you have been discriminated against by an employer, labor union or employment agency when applying for a job or while on the job because of your race, color, sex, religion, national origin, age, or disability, or believe that you have been discriminated against because of opposing a prohibited practice or participating in an equal employment opportunity matter, you may file a charge of discrimination with the U.S. Equal Employment Opportunity Commission (EEOC). To file a charge, contact an attorney who handles labor issues, or contact your local EEOC office:
For more info on Workers Comp in Maryland, CLICK HERE.